AI in Food Delivery Industry – What is it’s Impact?

AI-in-food-deliveryAI in Food Delivery

For decades, ordering food online posed significant challenges. However, today, there has been a remarkable evolution. The transition from traditional methods to online food ordering has revolutionized how we access our favorite meals. This transformation is attributed to artificial intelligence, which has rapidly advanced in the 2020s. AI is a sophisticated system designed to execute tasks that typically demand human intelligence. What can we say about AI in Food Delivery?

Its goal is to enhance human capabilities and efficiency and innovate solutions for complex situations. It has become an integral part of our lives, impacting industries like the food delivery industry significantly.

AI tools ranging from machine learning and algorithms to natural language processing have changed how businesses operate and engage with customers. Despite these emerging trends in artificial intelligence, it has positive and negative effects on food delivery services, shaping the industry uniquely.

For food delivery services, the following AI tools have transformed the industry: Recommendation systems that suggest menu items based on customer preferences and predictive analytics tools that aid inventory management and curb food waste. Chatbots, which provide quick and reliable customer service and route optimization algorithms, reduce wait times and improve delivery efficiency. These AI tools improve customer satisfaction, increase loyalty, and gain a strategic market edge. AI in Food Delivery

Positive Effects of Artificial Intelligence.

It predicts demand patterns by analyzing data on customer behavior, order history, and external factors like weather. This foresight helps restaurants and delivery services reduce food waste, prioritize, and optimize inventory management.

Artificial Intelligence enables personalized recommendations on AI in food delivery platforms based on customer preferences and past orders. This enhances the customer or user experience, thereby increasing customer loyalty.

Lastly, artificial intelligence allows efficiency in food delivery services by streamlining processes such as order management, route planning, and delivery tracking, leading to faster deliveries and customer satisfaction.

Negative Effects of Artificial Intelligence

Artificial intelligence depends extensively on data collection, which triggers concerns about data privacy and security regarding customer information such as order history, geographic information, and payment details.

It also elicits digital vulnerability; overreliance on AI in food delivery can make them vulnerable to digital bugs, database errors, or cyber-attacks. This digital vulnerability poses a risk to the smooth functioning of delivery operations.

Finally, the mechanization facilitated by AI in food delivery can result in a reduction in the workforce for delivery personnel and customer service representatives. While artificial intelligence increases efficiency, it may reduce the need for human workers in certain roles in the future.

Ultimately, AI tools have shaped the food delivery industry, offering numerous benefits such as improved efficiency, personalized experiences, and predictive analytics. On the other hand, this evolution comes with challenges like workforce reduction, digital vulnerability, and data privacy concerns. As technology develops, finding an alignment between maximizing artificial intelligence capabilities and addressing its downsides will be pivotal for the future of AI in food delivery services.

Pizarea is an online food ordering platform that has embraced AI in its operations. Pizarea uses chatbots to communicate with customers as well as to manage customer queues.

Scammers are now posing as your favourite restaurant. Beware when ordering a meal online!

WANT A SAFE PLACE TO ORDER MEALS ONLINE?

Imagine this – you are hungry and want to order from your favorite pizza restaurant in Accra. You open Google, type Papa’s Pizza East Legon in the search bar and press enter. You copy the contact attached to the first results on your screen and call the number to place your order. After, you are directed to pay to the same or a different number to confirm and deliver your order. You oblige and send the money. They thank you and the call ends. The wait then begins! Seconds and minutes turn into hours and you never receive a call that a rider is bringing your order. You’ve been scammed! You made payment to scammers posing as Papa’s Pizza.

Beware of Online Scammers
Beware of Scammers

Nothing beats the realization that you’ve been scammed of your money after paying to a supposed restaurant (scammers) for delivery.

While some customers may notice immediately, others only realize that they’ve fallen victim to these scammers after hours of waiting. The rest may also notice after they are unable to reach the initial number they took off the internet.

Restaurants like Papa’s Pizza, Pizza Inn, Chicken Inn,  Eddys Pizza and Cheezzy Pizza have received numerous complaints from their customers. Sadly, these customers were all scammed on the internet.

Don't Get Scammed by Scammers!
Don’t fall for Scammers!
Beware of Scammers online!
Beware of fake pages by Sammers online!

 

As a result, Papa’s Pizza has issued an official statement to their social media accounts. First they apologized, then they informed their customers of the measures they have put in place to prevent such scams from happening. These measures include sending SMS blasts to over 20,000 of their customers educating them on how not to fall victim to such scams, involving cyber security to help investigate these cases, etc.

Papa's Pizza Official Scammers statement.
Papa’s Pizza Official Scammers statement.
Papa's Pizza Official Scammers statement.
Papa’s Pizza Official Scammers statement.

 

Additionally, Papa’s provided their customers with tips to protect themselves from such scams. The first is to contact Papa’s via their official line. The next is to order via their website, www.papaspizzagh.com or their verified social media pages. They cautioned customers to make payments to accounts with the name Papa’s Pizza or pay via their Tingg number.

How to protect Yourself against Scammers.
How to protect Yourself against Scammers.

 

Simbisa Brands Ghana Limited ( Pizza Inn and Chicken Inn group), also cautioned their customers to refrain from sending payments to any other number besides to their official mobile money number.

Attention Customers, Beware of Scammers!
Scam Alert!

How do you protect yourself from scammers when placing an order online for food?

To begin with, be sure the contact you pick off the internet corresponds to the contacts on the restaurant’s official social media page.

Secondly,  send payment only to accounts bearing the name of the restaurant you want to order with.  Don’t share your personal details or pin with anyone. When paying with a card, desist from entering your card details in an unsecured website.

Additionally, you should be wary when you’re pressured to act promptly (like make payment first before your food is prepared). This is a trick to get you to act before you have time to think and if you’re on a call with them, they’ll probably tell you not to hang up so you don’t go verifying details.

Furthermore, you should only order via the official websites and social media pages of the restaurant or platform you choose. You should research any website that looks new and sketchy. You should definitely beware of any website that redirects you to other web pages.

Visit https://pizarea.com/ when you want to order a pizza, chicken, rice, or any other meal from either Papa’s Pizza, Pizza Inn, Chicken Inn, Eddys Pizza, Cheezzy Pizza, or any other restaurant on Pizarea. You can order, pay either online or via mobile money, and pay cash on delivery for orders placed with these restaurants on Pizarea.

You can also use the USSD short code (*920*61#), download the Pizarea app on the Appstore, Google Play store, or the App Gallery or call 0242525789/0577690493 to talk to a customer engagement officer to assist you in placing your order.

PIZZAMAN CHICKENMAN RESTAURANT

PIZZAMAN CHICKENMAN

Pizzaman is one of the largest food chains in Ghana. The food chain started in Kumasi and has now expanded to Accra.

There are over 20 branches in both Accra and Kumasi. They are considered the fasted growing food chain in Ghana due to the establishment of over 10 branches in Accra in less than a year.

Image of pizzaman chickenman branch
Pizzaman Chickenman

KUMASI BRANCHES

The company first started Kumasi and has 7 branches there. These branches include Ahodwo, Sofoline, Suame, Tafo, Dakodwom, Kumasi Airport, and KNUST.

ACCRA BRANCHES

The brand has 12 branches in Accra. Here are the  Accra branches but pay close attention since you might find the branch closest to you.

East Legon, UPSA,  Spintex, Dansoman, Awoshie, Teshie, Adenta, Ashongman, Atomic Junction, North Kaneshie, Dome, Ofankor, Kasoa, Dzorwulu, and Taifa.However, these are the branches in Accra but to mention a few.

You can place orders from these pizza restaurant locations by dialing the shortcode (*920*61#) or visiting the website: Pizarea.com. For more information, please call 0577690493 or 0242724347.

Pizarea is an online pizza and other food ordering platform. Also, Pizarea is available as a mobile application on the Google Play Store and as a website. It enables people to access nearby, place orders with them and have it delivered to their doorstep. There are several restaurants on the platform with varieties of menu items available including local (Ghana food) and continental cuisines. Pizarea is also within Accra, Tema, and beyond.

In addition, the customer can also request to have an order scheduled for a particular date and time and the agents will put in the request for them. Convenient right?

Here are a few pizza restaurants available on pizarea.com: Papa’s pizza, Cheezzy pizza, Eddys Pizza, Pizza Inn, Pizzavella, and Artist Pizza.

At Pizarea, we make food ordering a delight.

Pizza Restaurants in Accra Near You

PIZZA RESTAURANTS

Pizza restaurants in Accra have grown over the years. Have you ever had to pay a high delivery fee for a box of pizza because the pizza restaurant was not near you? Have you ever wondered if your favorite pizza restaurant was near you? Order from a pizza restaurant in Accra near you today.

Ola Pizza Accra On Pizarea

In this blog, we’ll mention pizza restaurants in Accra and locations near them.

 Pizza Restaurants in Accra.

There are countless pizza restaurants in Accra. These restaurants do not serve only pizza but other fast foods as well. If you are fortunate, you can get a pizza restaurant near you.

Papa’s Pizza

There are currently twelve (12) branches of Papa’s Pizza Ghana available on pizarea.com, these branches include; Papa’s Pizza East Legon (Headquarters), Papa’s Pizza North Legon, Papa’s Pizza Spintex, Papa’s Pizza Weija, Papa’s Pizza Osu, Papa’s Pizza Ring Road, Papa’s Pizza Tema, Papa’s Pizza Dome, Papa’s Pizza Dansoman, Papa’s Pizza Community 25, Papa’s Pizza Community 4, Papa’s Pizza Kwabenya, Papa’s Pizza Dome & Papa’s Pizza North Legon

Cheezzy Pizza is owned by Harvest Diversified Limited. They deliver hot delicious pizzas, burgers, rice meals, desserts, pastries, and drinks to your taste, offering delivery, pickup, and dine-in services. There are currently thirteen (13) Cheezzy Pizza locations. These locations include Cheezzy Pizza East Legon, Ring Road Central, Osu, Afienya, Kwashieman, Sahara Dansoman, Lapaz, Spintex & Haatso. Ashaiman, Adenta, Kasoa, & Hansonic Dansoman

Pizzaman Chickenman is a fully owned Ghanaian company that aims at serving the people of Ghana and Africa with the best of meals, with the aim of making quality and tasty food accessible and affordable.

There are currently twenty (20) Pizzaman Chickenman branches, all in Kumasi & Accra. The locations in Accra include East Legon, Awoshie & Weija, Dansoman, Kasoa, North Kaneshie, Spintex &Tema, not forgetting EastLegon Hills, UPSA & Ashongman. The branches in Kumasi KNUST, Sofoline, Ahodwo, Suame Maakro, Tanoso, Dakodwom, Buokrom, Pankrono , Afrifa Junction & Kissieman

You can place your orders from these pizza restaurant locations by dialing the shortcode (*920*61#) or visiting the website: Pizarea.com. For more information, please call 0577690493 or 0242724347.

At Pizarea, we make food ordering a delight.

Pizza Deliveries & Restaurant in Accra,Ghana.

Pizza Restaurants

Pizza has become one of the highly demanded & most ordered foods in Ghana, Accra to be precise. There are several restaurants in Accra serving Pizza on a regular to customers. As a result, we’ll mention restaurants in Accra that serve pizza and also offer pizza deliveries in this blog.

Pizza Deliveries in Accra

Pizza deliveries in Accra have become a trend in Ghana and Pizza restaurants have also made it easy for customers. Following this, here are some pizza restaurants that have made pizza deliveries possible:

Pizarea Food Ordering app

Papa’s Pizza, Eddy’s Pizza, Pizzavella, Cheezzy Pizza, Pizzaman, Artist Pizza, Pizza Inn, Pizza Hut, Peter Pan, and Dominos Pizza,  among others. These restaurants have most of their restaurant branches in Accra. For this reason, most pizza deliveries are within Accra.

Pizza deliveries are made to locations like Tema, Nungua, Spintex, Labadi, Teshie, Lapaz, Ring road, Kanda, Adenta, Kwabenya, Dansoman, Madina, etc.

Pizarea.com

Pizarea is an online pizza and other food ordering platform. Also, Pizarea is available as a mobile application on the Google Play Store and as a website. It enables people to access nearby, place orders with them and have it delivered to their doorstep. There are several restaurants on the platform with varieties of menu items available including local (Ghana food) and continental cuisines. Pizarea is also within Accra, Tema, and beyond.

Also, restaurants offer food specialties from our local cuisine (Ghana food), pizzas, burger and fries, sandwiches, pastries, and rice (fried rice, Jollof, etc..).

Do you want to buy pizza in Accra or any other food? It is as easy as walking into a restaurant, placing an order, and picking it up. For this reason, it is more convenient since it will be delivered to your doorstep. We make online food ordering a delight, a major reason why you should order with Pizarea anywhere, anytime!

Reasons why you should order pizza online from Pizarea.

PIZAREA.COM

Looking for where to order pizza online?  Order online from http://www.pizarea.com.

Pizarea is an online food ordering platform available as an app on AppStore, Google play store, and Huawei App Gallery. Also, it is available as a website (pizarea.com).

Users who have downloaded the app can register, log in, go online and get the chance to view and access different local and fast food restaurants, explore their menu options, order food online and have it delivered to them anywhere and anytime.

Pizarea promises users a stress-free, customer-friendly experience, and here’s why you should also join the thousands of Pizarea users today!

Order Pizza online via our call center for rapid response and assistance

Pizarea, unlike other online food platforms, offers customer support with their orders through a call center and customer service representatives. This is to help make the food ordering experience easy and seamless.

Customers can call Pizarea’s through the “connect with us” icon on their profile and have a customer service agent attend to them.

In addition, the customer can also request to have an order scheduled for a particular date and time and the agents will put in the request for them. Convenient right?

Dial a short code to order Pizza offline.

order pizza online
Order food online from Pizarea.

Customers can dial *920*61# on their handsets to view promotions, place an order, or request a callback. This means that customers without smartphones are not left out of the Pizarea experience.

They can simply dial the short code and access the platform’s services to either order food or receive assistance. Moreover,  when a customer experiences internet challenges and hence cannot access the platform’s app or website online, they can opt to use Pizarea’s shortcode instead. Genius!

Order  Pizza online via Whatsapp Channel.

Again, customers can also order food online via chat on WhatsApp number (0242724347) and get a customer service representative to instantly take their orders.

Additionally, customers can also forward their complaints or challenges via the same channel to get assistance.

In conclusion, pizarea’s tagline is to make food ordering a delight for our customers which is why we have various channels for them to order food for their convenience and comfort.

Here are a few pizza restaurants available on pizarea.com: Papa’s pizza, Cheezzy pizza, Eddys Pizza, Pizza Inn, Pizzavella, and Artist Pizza.

Will you order your pizza online from Pizarea? Which of our channels will you use and why?

PAPA’S PIZZA GHANA IS AVAILABLE ON PIZAREA

PAPA’S PIZZA GHANA

Papa’s Pizza Ghana is a Ghanaian pizza company that has been in operation for over a decade. Papa’s Pizza is one of the country’s largest and most popular pizza restaurants.

Honestly, Papa’s Pizza has excellent customer service and extremely efficient delivery service.

With great customer service, dedicated employees, fan base, and community, they serve the most delicious, fresh meals, and their service is quick and dependable.

Here are some pizza types available on Papa’s Pizza menu:

Papa no (No pork), Ghana Jollof, Meateater, Opana.  Other menu items include fried Chicken wings and fries.

Papa’s Pizza does not only serve  Pizza and chicken, they also serve rice dishes such as Jollof rice and fried rice and this makes the customer spoilt for choice

There are currently twelve (12) branches of Papa’s Pizza Ghana available on pizarea.com, these branches include;

Papa’s Pizza East Legon (Headquarters), Papa’s Pizza North Legon, Papa’s Pizza Spintex, Papa’s Pizza Weija, Papa’s Pizza Osu, Papa’s Pizza Ring Road, Papa’s Pizza Tema, Papa’s Pizza Dome, Papa’s Pizza Dansoman, Papa’s Pizza Community 25, Papa’s Pizza Community 4, Papa’s Pizza Kwabenya, Papa’s Pizza Dome & Papa’s Pizza North Legon

The customer can choose to pick up their orders or have it delivered to their preferred location

FAQs ABOUT ORDERING FOOD ONLINE

ORDERING FOOD ONLINE

Online Food Ordering Made Easy and Convenient.
Dial *920*61# to order your favorite meals on Pizarea

Pizarea Ghana has become a household name when it comes to ordering food online. Many customers as a result are gradually shifting from the traditional way of walking into a restaurant to get food. Customers prefer ordering food and have it delivered in the comfort of their homes. Here are frequently asked questions about Pizarea.

HOW TO ORDER FOOD ONLINE.

Ordering food online has been made easy. Not only by restaurants but by third-party delivery companies such as Pizarea. One can order by downloading the Pizarea App, or via the shortcode: *920*61#.  You can also call 0577690493 / 0242724347 and order food online.

WHICH RESTAURANTS ARE AVAILABLE ONLINE?

Online Pizza Ordering Made Easy and Convenient.
Order pizza online from your favorite restaurant on Pizarea for swift delivery.

Quite a number of restaurants offer their online. Although there is still the option of dining in, ordering food online tends to create convenience for both the restaurant as well as the customer.

Here are some restaurants available online. Papa’s Pizza, Eddy’s Pizza, Pizza Inn, Munchys, Pizzahut, Pizzaman Chickenman, Barcelos, Pizzavella, Dominos, Mawarko, Cheezzy Pizza, and Capitol, just to mention a few. There are Chinese restaurants such as Noble House Chinese restaurant, Sweet roses restaurant, and Palace Chinese restaurant available online.

CAN I HAVE YOUR MENU?

Pizarea has the menus of over 100 restaurants in Ghana.  The major ones are Papa’s Pizza menu, Mawarko menu, Cheezzy Pizza Menu, Munchys menu, and Eddy’s pizza menu.

HOW DO I MAKE PAYMENTS ONLINE?
Food ordering app
Order your mouthwatering meals on the Pizarea app

Pizarea supports online payments (MTN Mobile Money, Airtel Money, Tigo Cash, and VISA/MasterCard Bank Cards) and Cash Payments.

PIZZA RESTAURANT LOCATIONS IN GHANA

PIZZA RESTAURANT LOCATIONS 

Pizza restaurant locations in Ghana have grown over the years.  These locations have been of tremendous convenience for most Ghanaians, making life comfortable for many.

Pizarea Gh has also made it simple for you to choose from a variety of restaurants where you’d like to purchase your preferred pizza and you’re spoiled for choice with restaurants such as Papa’s Pizza, Pizza Inn, Cheezzy, Eddy’s, and many more.

We have, in this article, listed a number of pizza restaurants in Ghana at the moment together with their respective locations.

PAPA’S PIZZA

Papa's Pizza Delivery
Order tasty pizzas online from Papa’s on Pizarea

Papa’s Pizza Ghana is a Ghanaian pizza company that has been in operation for over a decade. It is one of the country’s largest and most popular pizza restaurants.

They have excellent customer service and extremely efficient delivery service, serving the most delicious, fresh meals, and their service is quick and dependable.

There are currently twelve (12) Papa’s Pizza locations. These locations include Papa’s Pizza East Legon (Headquarters), Papa’s Pizza North Legon, Papa’s Pizza Spintex, Papa’s Pizza Weija, Papa’s Pizza Osu, Papa’s Pizza Ring Road, Papa’s Pizza Tema, Papa’s Pizza  Dome, Papa’s Pizza Dansoman, Papa’s Pizza Community 25, Papa’s Pizza Adenta Rowi Junction, and Papa’s Pizza Kwabenya.

CHEEZZY PIZZA

Cheezzy Pizza is owned by Harvest Diversified Limited. They deliver hot delicious pizzas, burgers, rice meals, desserts, pastries, and drinks to your taste, offering delivery, pickup, and dine-in services.

There are currently thirteen (13) Cheezzy Pizza locations. These locations include Cheezzy Pizza East Legon, Ring Road Central, Osu, Afienya, Kwashieman, Sahara Dansoman, Lapaz, Spintex & Haatso. Ashaiman, Adenta, Kasoa, & Hansonic Dansoman

PIZZAMAN CHICKENMAN

Pizzaman Chickenman is a fully owned Ghanaian company that aims at serving the people of Ghana and Africa with the best of meals, with the aim of making quality and tasty food accessible and affordable.

There are currently twenty (20) Pizzaman Chickenman branches, all in Kumasi & Accra. The locations in Accra include East Legon, Awoshie & Weija, Dansoman, Kasoa, North Kaneshie, Spintex &Tema, not forgetting EastLegon Hills, UPSA & Ashongman. The branches in Kumasi KNUST, Sofoline, Ahodwo, Suame Maakro, Tanoso, Dakodwom, Buokrom, Pankrono , Afrifa Junction & Kissieman

PIZZA HUT

Pizza Hut is an international Pizza company. Pizzahut is all based in Ghana with five (5) branches at the moment.

These branches are, Pizzahut East Legon, UPSA, Ashaiman, North Kaneshie, Marina Mall, and Palms Square.

Domino’s Pizza Ghana

Domino’s Pizza Ghana runs on a free delivery policy. Domino’s delivered over 400 million pizzas last year also, they operate over 11,000 pizza places in more than 80 countries dedicated to providing great-tasting pizza for takeaway or delivered to your door.  Their stores are located at

  1. Osu, Oxford Street. Above Koala Supermarket. Accra. Ghana
  2. East Legon, 21 Boundary Road

Some of our top-selling pizzas are Pepperoni, Extravaganza, Chicken Feast, Meatzza, and BBQ Meat Lovers

You can place your orders from these pizza restaurant locations by dialing the shortcode (*920*61#) or visiting the website: Pizarea.com. For more information, please call 0577690493 or 0242724347.

At Pizarea, we make food ordering a delight.

FAST FOOD ORDERING & DELIVERY IN GHANA.

ORDERING FAST-FOODS ONLINE

Online food ordering is a process of ordering food, for delivery or pickup, from a website, a mobile app, or other available channels. Food ordered online is usually fast food.

Pizza Inn
Order Online

HOW IT STARTED

“Online fast-food ordering and delivery have become the norm, due to the convenience, accuracy, and ability to integrate payments. At scale, on-demand and subscription delivery of prepared food could potentially spell the end of cooking at home.

Based on current trends, one can say that COVID-19 significantly boosted online fast-food ordering and delivery worldwide.  This has become a trend since the times of a ‘lockdown’ and other social restrictions.  During these times, most people almost preferred to order food online, usually fast foods. According to research conducted by the NDP Group, online restaurant ordering is growing 300% faster than dine-in traffic.

Rocomamas Accra on Pizarea

FAST FOOD ORDERING

Customers have become used to ordering fast foods online and receiving them from the comfort of their homes. They order via the restaurant’s websites, mobile apps, or social media platforms. Other channels are third-party delivery companies affiliated with the restaurant. These third parties use mobile apps, websites, and other channels to make it possible for clients to reach their preferred restaurant.

A number of restaurants have accepted and adopted the use of online channels to order food. This is as a result of less dine-in traffic it renders them. Examples of fast food restaurants that have adopted this trend are Papa’s Pizza, Doughman food, Pizzahut,  Pizzaman Chickenman, and Eddy’s Pizza amongst others.

Order your pizzas from Papa's Pizza Adenta branch on Pizarea

THIRD-PARTY DELIVERY

Due to the increased demand by customers to get their food delivered on time, restaurants have collaborated with third-party delivery companies to satisfy customers. These third-party companies also come in a form of an app and a website. These platforms allow customers to place orders indirectly at the restaurant and still have them delivered to them.

Some third-party fast-food delivery companies in Ghana are Pizarea, Glovo, Bolt Food, etc.